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Principles of Business Communication (SCQF Level 7)

299.990

This unit will focus on the importance of good communication throughout a business and the vital role it plays in a business’s success. The learner will also explore a range of communication techniques used in a business and the importance of overcoming communication barriers.

This accredited course is designed to enable students to appreciate and develop knowledge and skills in a broad range of topic areas that are relevant to everyday business. Learners will benefit from a personal perspective by developing knowledge and skills which will enable them to embark confidently on a successful business career.

Learners can take this course as a standalone or as one of 8 modules leading to the award of the Diploma in Business Skills. This suite of courses is globally recognised and accredited,  delivered 100% online and is accredited by EduQual  a regulated awarding body, approved by SQA-Accreditation, a globally-recognised national qualifications regulator in the UK.

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Description

Communication in business concerns the regular flow of information between individuals and groups internally and externally, in order to reach a common understanding. This unit will focus on the importance of good communication throughout a business and the vital role it plays in a business’s success. The learner will also explore a range of communication techniques used in a business and the importance of overcoming communication barriers.

Among other relevant topics, in this course, we will explore the various business communication styles and techniques, analyse how a business communicates with its customers and evaluate the importance to a business of communicating effectively with customers. You will also learn how to develop a plan to improve your own personal communication skills

 

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